Example of bad customer service

This is one example of bad customer service from Airtel. The narration below is my own example and really bad experience i faced, I use a post paid connection from Airtel. Recently I lost my phone and sim card along with that. Naturally I called up customer service and requested them to block the out going calls which they promptly did that. My troubles started here. Please remember this story happened in Bangalore, Not in any rural Area.  I approached the nearest Airtel outlet ( RT Nagar) to get a replacement card. The Simacard is not available, there and i was advised to wait for one week. After a week, I went back and asked. No sim card( they did Read More …